Add Calls

Add Calls allows you to add your own calls into SERVICEDispatch. This helps you consolidate all the information about your daily work in one place.

After evaluating your profile (Capacity, Load, Exceptions etc.), SERVICEDispatch will return a list of available appointments from your schedule.

1. Click Service Calls > Add Calls.  The Add a Call screen appears.  Red asterisks (*) indicate required information.

2. Enter all necessary information and click Search For Appointments.
   The Select An Appointment Slot screen appears.

3. Use the radio buttons on the right to select an appointment time and click Book.
   —Or—
   Click Back to return to the Add a Call screen without setting any appointment.

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